📧 Email Support (All Plans)
For general inquiries, technical support, or account-related questions, you can submit a request via their Help Center at help.sync.com.
- Monday to Friday: 8:00 AM – 7:00 PM EST
- Weekends: 10:00 AM – 6:00 PM EST
Chat Support 24x7 Available
If you're subscribed to the Pro Teams Unlimited plan, you have access to scheduled phone support:
- Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
- How to Schedule: Submit a request through the Help Center to arrange a call.
📝 Contact Forms
Sync.com offers specific contact forms for different purposes:
- Support: For help with setup, syncing, or troubleshooting.
- Sales: For purchasing inquiries or business solutions.
- General Inquiries: For comments, suggestions, or other questions.
Access these forms at sync.com/support.
📬 Mailing Address
Sync.com Inc.105-155 Gordon Baker Road
Toronto, ON M2H 3N5
Canada